RingOver Reviews

We've been using this for calls, routing, and reporting, and it works well for our team. It’s been easy to manage day to day. The dashboard does feel a bit slow sometimes, and a few extra clicks here and there feel unnecessary, but overall it’s been a good tool for us.

I’ve been using RingOver for my day-to-day calls, the connection’s been solid. I haven’t had no big problems with dropped calls, even when I’m jumping between meetings or calling from outside the office.
The sound is clear most of the time, and it just kind of works without me having to mess with it. For what we need, it ain’t been unreliable or difficult to use, so I’m happy with it.

The call recording feature is definitely handy and easy to find, which I appreciate. That said, playback can be painfully slow sometimes, and a few recordings have had rough audio. Support did help me out once, but I’m a little tired of having to reach out for stuff like this. It works, but it could use some extra polish.

ringover has been fine for actually making and receiving calls... no huge complaints there!! But wow, managing numbers is kind of a pain. Moving numbers around, changing settings, or figuring out what’s connected to what feels way more confusing than it needs to be.

A few times I made updates and they didn’t show up right away, which made me second-guess whether I did it correctly??? I ended up contacting support for things I thought I’d be able to handle myself. When you just need a quick change, that gets frustrating fast!!
It’s not a terrible service overall, and the calling side does what we need... but the number management really needs some cleanup. For a small team like ours, it started feeling like more of a time-waster than a helpful tool!!!

RingOver is fine for making calls, so maybe I’m being too picky, but the admin side feels a bit clunky to me. Some settings are harder to find than I expected, and managing users seems to take more clicks than it should. I thought there would be more control over permissions and changes, unless I’m just missing something obvious. Support did help a little, but for everyday use it still feels more annoying than it needs to.

The call quality is okay for the most part. Sometimes it sounds a little choppy, actually, it can be kind of annoying when that happens, but it’s not all the time

I’ve been trying to use the mobile app, but it keeps freezing on me, and my calls drop all the time. At first I thought maybe it was just my phone, but this keeps happening. Anyway, hope everyone’s having a great day, because this app definitely isn’t helping mine

I tried Ringover mostly for international calls, and wow, what a relaxing experience it wasn’t. Calls would randomly drop or start sounding like I was talking to a robot from 1998, even though my internet was perfectly fine. A few numbers just refused to connect at all, which is super helpful when you’re trying to, you know, make calls. Support eventually replied, but not exactly in a hurry. For the price, I kind of expected it to just work. Instead, it turned my work calls into a little stress lottery. Definitely not using it again

Overall it’s been okay, but the billing threw me off a couple of times. I ended up being charged more than I expected, and compared to other services I’ve used, the breakdown isn’t quite as easy to follow.

The service itself has been fine when it’s working, so I don’t want to make it sound like everything was terrible. But I ran into a simple issue where calls weren’t showing up correctly, and trying to get help took way longer than I expected. Maybe I just caught them at a bad time, but it was still frustrating.
They did get back to me eventually, but the replies were short and didn’t really explain much. I had to follow up more than once, which isn’t ideal when it’s for a phone system. I get that timing can be unlucky, but I was definitely hoping for quicker support.

I found the app really easy to get around. The menus are clean, and I can find calls quickly without digging through a bunch of extra stuff. Nothing’s perfect, but I didn’t run into anything that really bothered me

I just wasn’t happy with the service. For me, it didn’t feel worth the money, and I can see other customers feeling the same way if they’re expecting something more reliable or helpful

Ringover didn’t make the best first impression for us. It felt a bit clunky from the start, but when our team was still small, we could work around it. Once we started adding more users and teams, though, things got messy quickly. Managing numbers and call settings became way more time-consuming than it should’ve been, and some features just felt too limited for a larger setup. Support was helpful here and there, but not always quick enough when we actually needed answers. It might be fine for a small team, but it really didn’t scale well for us

I had a problem with my account and support took way too long to get back to me. I kept checking for updates and ended up having to follow up more than once, which got old fast. The worst part was the timing — when your phone system is what you depend on, you can’t just be stuck waiting around for days. They weren’t rude or anything, but the whole process dragged on way too much

Ringover was okay for basic calling, if that’s all you need, it’ll probably do the job. But for us, it started feeling a little incomplete quickly. Things like more advanced call routing, cleaner reporting, and smoother integrations just weren’t quite where we expected them to be.

Support was fine, no big complaints there, but it didn’t really solve the bigger issue that some features just weren’t available or flexible enough. So yeah, for a small setup it might be totally fine, but for a team that’s growing and needs more control, it felt a bit limiting.

The call analytics have been helpful for keeping an eye on team activity and missed calls. The reports do what I need, for the most part. I just wish a few of the filters were easier to spot instead of having to poke around a bit.

I ran into an issue setting up call routing and reached out for help. Support got back to me quickly and walked me through everything step by step. It took a little while to get it fully sorted, but they stayed patient and helpful the whole time!

ringover has definitely saved me a lot of time with call routing and automatic follow-ups. My team misses fewer calls now, and I’m not constantly chasing things down throughout the day. That said, it’s not always perfect and sometimes I still need to double-check that everything went where it should, but overall it’s made our day-to-day a lot easier.

Calls actually get sent to the right team quickly now, which is a huge relief. Before, I was the one getting blamed when customers bounced around or ended up in the wrong place, even though it wasn’t really my fault. This just works without all the messing around.

I kept running into uptime issues, and after a while I just stopped trusting it. Calls would either drop or not connect right when I needed them to, which got frustrating fast. My instinct was telling me early on that I couldn’t rely on it for work, and unfortunately that ended up being the case.